Implementing Salesforce to execute the business operation is quite popular these days, but for this you must also know that a successful Salesforce implementation can only be done, if and only if you will follow the complete procedure before, during and after implementing it for your business. For which you may need to hire a proficient Salesforce consultant, who can guide you through the complete process of Salesforce implementation. This blog is written to provide you complete information to hire a skilled and experienced Salesforce consultant for your business.
Whether or not you should use the consultant service to implement the CRM system depends on the answer of following listed questions. So, if you are not sure that whether you should take the service of Salesforce consultant or not
Here are checklist of answer following questions before taking any decision:
- Before hiring and Salesforce consultant you must know that where you want to go, for which you must know clearly that why you want to implement Salesforce CRM, so that you can tell the consultant about your requirement.
- When you hire a Salesforce consultant, then it is possible that your employees can also do a similar task, to provide you the information about the need and the help you in implementation, but you may not wish to engage their potential for another task, so decide clearly that whether you will use your own employee or will outsource the service?
- Will consultant add any extra workload for the employees? If you have earlier hired any consultant and have had any unsatisfied service, then figure the situation clearly and then take your decision.
So, now after determining the answer of above listed question, it is time to search for a right Salesforce.com Implementation consultant, which may be quite time consuming and bewildered process On internet there is available a lot of information about, which CRM system and consultancy you must use. When you choose two or more consultants, then now it is the time to meet them and know that how they will provide you the solution of your problem?
For this check that when you tell your problem to them, then he listen to you or just provide you the details of his work, as you already know about his services so it will be great that he must only listen and talk about your customers, your competition, your products, your project and your competition. In case, if they talk about these points, then it does mean that they understand your requirement and know that how they will provide you the solution of your problem?
When you find yourself convinced with their solution, still there are a few more questions, which you must ask to them:
- Ask for the reference clients: You should ask the consultant to provide you the references, so that you can know their ability in the same field.
- How do you define “Done”? : Good consultant will always try to bring the project near to close end and it is quite important that they must understand, that where the project will finish?
- If you won’t be hired then who will be your competitors? : By this question, you can check the level of confidence of the consultant; either they will just evade this question or will answer you directly or will fear about losing the deal.
- In this way you can select the Salesforce consultant for your business, when you will identify the need of so.