Salesforce, a CRM software company has announced Manufacturing Cloud that is a new industry-oriented product for manufacturers. Manufacturing Cloud is a part of Salesforce’s Customer 360 Platform for manufacturers whose main focus is on predicting demand and subsequently make arrangements for inventory of required products which can fulfil the demand of Customers. It accumulates all sales, operations, and…
Businesses are increasingly leveraging mobile and Social media platforms to reach billions of customers instantly and deliver personalized and connected customer experiences across channels at scale. Consider the fact that there are over 3 billion are using social networks across the globe. And in the digital era where tech-savvy customers are accustomed to increased conveniences of instant…
Congratulations, you’ve made the decision to implement Salesforce CPQ! Now comes the challenging task of choosing the right Salesforce CPQ partner to help fulfill your vision for generating quick and accurate sales quotes. In many ways, choosing the Salesforce solution was the easy part—choosing the right Salesforce CPQ partner is the trickier one. The following…
Salesforce Marketing Cloud Benefits – In the digital age, customers are invariably inundated with marketing messages everywhere. Digital Marketing experts estimate that most Americans are exposed to about 4,000 to 10,000 advertisements each day. There is a tsunami of commercials, print advertisements, Brand labels, Facebook ads, Google Ads, ads on the phone or anything a business can…
Salesforce Distributed Marketing – When you utter the name of a brand and people are able to instantly recognize, it’s not just because they know the specific name or they see the logo everywhere. It is because people recognize the message of the brand, they know the story and its value. Maintaining a brand image both…
Salesforce for Nonprofits – Salesforce.com Inc. has made a rather unusual acquisition – buying its own independent philanthropic org Salesforce.org in a $300 million deal. The merger will see Salesforce.org transition from a public benefit corporation to a business corporation, along with the $300 million going to the Salesforce.com Foundation, an independent nonprofit organization that plans…
Salesforce Marketing Cloud Journey Builder – Customer experience is the next big marketing race and for good reasons! Companies have started to recognize the importance of delivering superior customer experiences (CX) that helps them gain a competitive advantage. Whether it is customer service, product quality or the way the customers feel about the brands they interact…
A customized Salesforce Service Cloud can go a long way in helping you deliver exceptional customer experiences. But what is it is that you can and should customize? Here is a list of eight suggestions to get you started Integrate Service Cloud with communityDemolish the communication barriers between your customers and agents. Integrate your Service…
Although Fortune 500 companies receive all the media attention, it is small businesses that run the economy. Small businesses account for 99.7 percent of all employer firms and 98 percent of all goods exporters in the U.S. Without them, the country’s economy will lose 46 percent of its private-sector output and 33 percent of its…
In 2017, International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker named Salesforce the #1 CRM provider. Notably, it’s the fourth time Salesforce became the indisputable leader on the CRM market. Backed by this fact, we’ve decided to find out why Salesforce is considered the best CRM software and what is so special…
