How to Improve Your Customer Service with Salesforce Workflow Automation

Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier customers. Although special workflow management software can help to obtain these results, we believe that using CRM for workflow automation is a better option. It doesn’t only drive case management…

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The ultimate guide to building up Opportunity Management in Salesforce

Once you’ve learned how to customize your Salesforce opportunity stages, you can consider enhancing opportunity management in Salesforce to improve visibility for sales managers and make their job more effective. Salesforce CRM has numerous options to improve your opportunity management. Backed by rich experience in Salesforce consulting, we’ve outlined the following checklist of activities that…

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How To Optimize Organizational Operation To Implement Salesforce Lightning Successfully

Salesforce Lightning is a new platform, given by Salesforce which is crisper and have many new features and a new interface is introduced for the Salesforce developers. In comparison to Salesforce Classic, this new Salesforce Lightning platform has user interactive and feaured platform, through which the new Salesforce Lightning components can be developed. Salesforce launched…

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