Aug 11, 2025
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Trust 365 Group A Leading Name in NHS Patient Transport Service

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At 365 Group, we understand how crucial safe, reliable transport is to your healthcare journey. As a trusted UK provider of NHS Patient Transport Service, we are committed to supporting patients with comfort, compassion, and clinical assurance. Our reputation has been built on consistent care, highly trained professionals, and cutting-edge ambulances tailored for every need.

Each year, thousands of patients count on our expertise—not just for getting from A to B, but for doing so with dignity, professionalism, and complete medical readiness. Whether you’re attending a routine check-up or facing a more urgent transfer, we ensure the experience is as stress-free as possible. From complex medical needs to routine mobility challenges, 365 Group makes your health journey a priority.

Why NHS Patient Transport Service Matters

The NHS Patient Transport Service exists to bridge the gap between home and hospital for individuals who cannot travel by public or private means due to medical or mobility conditions. Without this essential support, vulnerable individuals could miss life-saving appointments, crucial therapies, or important procedures.

365 Group delivers this service with clinical accuracy and human understanding. From regular outpatient visits to more critical medical journeys, our trained teams operate across the UK with punctuality and professionalism. Every vehicle is equipped to accommodate wheelchairs, stretchers, or high-dependency care, allowing a smooth ride under close supervision.

Our Coverage Areas

We offer Secure Patient Transport across key locations in the North of England, ensuring patients can reach hospitals and clinics safely:

Non Emergency Patient Transport

Some individuals need help getting to their healthcare appointments but don’t require urgent medical attention. Our Non Emergency Patient Transport ensures that such journeys are handled with care and efficiency. We provide vehicles with ramps and trained personnel to assist those with mobility concerns or medical conditions.

Key Features:

  • Fully accessible vehicles
  • Assistance with mobility and boarding
  • Timely pickup and drop-off
  • Friendly and trained staff

This service helps reduce missed appointments and ensures patients attend their treatments without physical or emotional strain.

Secure Patient Transport

When extra safety and discretion are needed—especially for patients with mental health conditions, dementia, or behavioural challenges our Secure Patient Transport provides a sensitive, controlled environment.

Key Features:

  • Dual-staffed teams with mental health training
  • Discreet and secure vehicle interiors
  • Close collaboration with carers and NHS teams
  • Monitoring during transit

This service is ideal for vulnerable individuals requiring extra emotional support or supervision during transit.

High Dependency and Urgent Care

Patients needing a higher level of medical oversight in transit benefit from our high dependency & urgent care๏ปฟ service. These transfers often involve medical equipment and real-time clinical monitoring.

Key Features:

  • Critical care trained paramedics
  • Monitoring equipment on board
  • Oxygen and advanced life support systems
  • Direct communication with receiving medical teams

Ideal for urgent hospital transport transfers, this service ensures continuity of care from departure to arrival.

Medical Repatriation

When UK citizens fall ill abroad or international patients need to return to their home country for care, our Medical Repatriation team takes charge. Coordinating with embassies, hospitals, and insurers, we arrange safe and fully supported transfers across borders.

Key Features:

  • Cross-border patient escort
  • 24/7 multilingual coordination
  • Fit-to-fly assessment
  • Airport-to-hospital handover

This service offers peace of mind to families and individuals facing health emergencies overseas.

Event Medical Cover

Large-scale events require more than just security—they require trained medical presence. Our Event Medical Cover service offers professional on-site healthcare for festivals, sports, and public events.

Key Features:

  • On-site paramedics and emergency responders
  • Mobile medical units
  • Pre-event risk assessment
  • Collaboration with event organisers and local NHS units

We provide rapid intervention for injuries or emergencies, making sure your event is safe and medically prepared.

Experience the 365 Group Difference

Choosing 365 Group means choosing a partner who values your wellbeing. From ambulance transfer support to high-dependency care, our offerings are not just extensive—they’re built around your individual needs.

We go beyond traditional transport. With clinical-grade vehicles and a commitment to excellence, our hospital transport NHS solutions are trusted by NHS trusts, care homes, and private families alike. Our specialist ambulance service ensures you or your loved one is in capable hands throughout the journey.

Moreover, our crews are fully qualified in ambulance EMS, adhering to strict safety and hygiene protocols. Whether you’re using our NHS ambulance service regularly or just once, we ensure your experience is seamless and reassuring.

Frequently Asked Questions

1. Who qualifies for NHS Patient Transport Service?
Individuals who cannot travel due to medical conditions or mobility issues often qualify. Each case is assessed individually with eligibility determined by NHS guidelines.

2. What’s the difference between non-emergency and urgent care transport?
Non Emergency NHS transport helps those attending planned appointments, while urgent care involves time-sensitive transfers with advanced medical support.

3. Can I request a private ambulance near me?
Yes, 365 Group also offers private ambulance near me services for those needing urgent or specialised help outside of NHS allocations.

4. Is medical equipment available during ambulance journeys?
Yes. Our hospital ambulance vehicles are equipped with stretchers, oxygen, monitoring devices, and other critical tools to ensure safe transport of patients.

5. Do you offer support in emergency cases too?
Absolutely. While our focus is on planned journeys, our teams are trained for ambulance to the hospital scenarios requiring immediate clinical action.

When Every Journey Counts Choose 365 Group

Your health is personal. Your travel to care should be, too. At 365 Group, we treat every journey as a mission to support, heal, and protect. Whether it’s patient transport servicesEMT ambulance care, or trusted NHS Patient Transport Service, our focus remains the same you.

Don’t leave your care journey to chance. Call our team today and experience how expert coordination, warmth, and dedication come together to create unmatched care.

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