May 22, 2025
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Common Mistakes to Avoid in IFRS 17 General Insurance in Malaysia

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Introduction to IFRS 17

What is IFRS 17?

IFRS 17 is a new global accounting standard for insurance contracts issued by the International Accounting Standards Board (IASB). It replaces IFRS 4 and aims to bring consistency and transparency to insurance reporting worldwide.

Why IFRS 17 is Important for General Insurance

For general insurance companies in Malaysia, IFRS 17 significantly changes how they measure liabilities, recognize revenue, and disclose financials. IFRS 17 general insurance in Malaysia directly impacts systems, data, and even company culture.

Overview of IFRS 17 Implementation in Malaysia

The Malaysian Accounting Standards Board (MASB) mandates IFRS 17 for all licensed insurers from January 1, 2023. Despite timelines and regulatory support, many insurers still face serious challenges in implementation.

Mistake #1: Underestimating the Complexity of IFRS 17

Misjudging Technical and Operational Challenges

Many insurers think IFRS 17 is just another reporting change. It’s not. The shift impacts actuarial models, accounting processes, and financial disclosures, which are deeply interconnected.

Lack of Actuarial and IT Integration

Actuarial teams often work in silos from IT departments. This results in mismatches in data models and system output, leading to errors in measurement and reporting.

Mistake #2: Delayed Project Planning and Execution

Waiting Too Long to Start Preparations

Some companies postponed their IFRS 17 readiness journey, thinking implementation would be simple. Late starters often end up rushing and compromising on quality.

Inadequate Transition Timeline

Transitioning from IFRS 4 to IFRS 17 requires years—not months. Without proper timelines, testing cycles, and contingency buffers, insurers face implementation roadblocks.

Mistake #3: Poor Data Management

Incomplete or Inaccurate Historical Data

IFRS 17 demands granular, clean data from past years. Many insurers lack this, which affects opening balances and future performance measurement.

Data Silos Across Departments

Data scattered across underwriting, finance, and actuarial departments can cause inconsistencies and reconciliation nightmares.

Mistake #4: Incorrect Application of the General Measurement Model (GMM)

Misapplication of Discount Rates

Using inappropriate discount rates leads to misstated liabilities. Insurers must base discounting on relevant current market data.

Ignoring Risk Adjustment Requirements

Risk adjustment is not just a number—it reflects the insurer’s exposure. Misjudging this component leads to skewed results and weak disclosures.

Mistake #5: Failure to Identify Coverage Units Properly

Misalignment of Revenue Recognition

Coverage units help determine how and when revenue is recognized. Misidentifying them leads to front-loading or back-loading revenue improperly.

Overlooking Policyholder Behavior Patterns

Failure to consider lapse rates or renewal patterns can distort expected future cash flows under IFRS 17.

Mistake #6: Inadequate System Capabilities

Relying on Legacy Systems

Old systems aren’t built to support IFRS 17 calculations. Upgrades or new software integrations are often required but get neglected.

Lack of Automation and Integration

Without automation, manual processing leads to errors and inefficiencies. Lack of integration between actuarial and finance systems also delays closing cycles.

Mistake #7: Not Training Staff Adequately

Knowledge Gaps in IFRS 17 Concepts

IFRS 17 is new and complex. Without adequate training, staff may apply the wrong assumptions or models.

Lack of Practical Exposure in System Use

Even trained staff can stumble if they lack hands-on system experience. Practice and testing are essential.

Mistake #8: Overlooking the Impact on Financial Reporting

Disruption in KPIs and Metrics

IFRS 17 changes traditional KPIs like loss ratio and combined ratio. This can mislead stakeholders if not redefined properly.

Inconsistent Internal and External Reports

If internal reports don’t align with external ones, management decisions can go off-track. Synchronizing both is crucial.

Mistake #9: Failing to Engage Stakeholders Early

Not Involving Finance, Risk, and IT Teams

IFRS 17 is not just a finance initiative. All departments need to collaborate for a smooth implementation.

Lack of Communication with Regulators

Early engagement with Bank Negara Malaysia and external auditors can help identify issues and avoid surprises later.

Mistake #10: Overlooking Reinsurance Contracts

Complexities in Reinsurance Accounting Under IFRS 17

Reinsurance contracts are treated separately under IFRS 17, with their own cash flow, discounting, and risk adjustments.

Misclassification of Reinsurance Contracts

Incorrect classification—like treating a quota share as a loss recovery—can lead to major compliance risks.

Conclusion

IFRS 17 is not just another checkbox for Malaysian general insurers—it’s a complete transformation of how the business measures success and communicates performance. From technical missteps to team silos and system inefficiencies, the margin for error is slim. The key is early planning, cross-functional collaboration, and a deep understanding of the standard’s requirements.

FAQs

1. What is the biggest challenge Malaysian insurers face with IFRS 17?
The biggest challenge is managing data quality and integration across actuarial, finance, and IT systems.

2. Can existing insurance software handle IFRS 17 requirements?
Most legacy systems cannot. They often need upgrades or complete overhauls to support IFRS 17.

3. How does IFRS 17 impact reinsurance accounting?
Reinsurance is treated under a separate model, and misclassification can lead to compliance issues.

4. Is actuarial input necessary in IFRS 17 compliance?
Absolutely. Actuarial teams play a critical role in calculating future cash flows and risk adjustments.

5. How can insurers prepare their staff for IFRS 17?
Through extensive training, simulation workshops, and hands-on system testing before going live.

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